It takes about 60 seconds. Just trim a small piece of fur (about the size of your fingernail), gently pull out the bottom plug, insert the fur through the small opening, and close the plug securely. We include detailed photo instructions with every PawLocket.

Even a tiny strand works. The PawLocket holds as little as 2–3 hairs. If you’re unsure, we recommend collecting from areas with longer fur (chest, tail, or behind the ears).

No. Once sealed inside the chamber, the fur stays exactly as it is. Many of our customers have PawLockets that look perfect 3+ years later.

Yes, absolutely. This is one of the most common reasons people choose the PawLocket. Many of our customers have collected fur from their pet’s favorite blanket, brush, or bed after their passing. If you have any saved fur at all, it works.

We handcraft every PawLocket to order. Shipping takes 7–10 business days within the US and UK. You’ll receive tracking info by email as soon as your PawLocket ships.

We offer a 30-Day Happiness Guarantee. If you’re not in love with your PawLocket, we’ll refund 100% of your purchase — no questions asked. Because keeping their memory close should never be a risk.

Yes. The PawLocket is built with a secure twist-lock plug that keeps the fur safely inside, even if it gets bumped. It’s designed for daily wear.

Yes! Our Forever Duo and Family Pack bundles let you mix designs (we have 8+ breeds available). You can choose a different breed for each PawLocket in your bundle — perfect if you have multiple pets or want to gift one to a fellow dog mom.